Terms / Returns / Refunds

Custom Duty, Taxes and VAT:

 

Please note that your order may be subject to customs duties, import taxes, or VAT charges depending on your country’s regulations. These charges are determined by your local customs authority and are the responsibility of the customer.

For more information regarding applicable taxes or fees, we recommend contacting your local customs office or courier service.

Please note that we are unable to declare false values or provide inaccurate information on customs documentation.

Packaging:

We carefully pack every order to help ensure safe and secure delivery. All items are first packed in protective plastic bags and then placed inside sturdy cardboard boxes for added protection during transit.

Your satisfaction and the safe arrival of your order are important to us.

Returns/Refund:

If your order arrives damaged during transit, please keep the item, original packaging, and all packing materials intact. Kindly notify us as soon as possible so that we may assist you in filing a claim with the courier service, provided shipping insurance was purchased with the order.

Please note that the courier company may require an inspection of the damaged item and packaging before approving any claim or compensation.

Canceling Orders:

We strive to process and ship all orders promptly once production is completed. If you wish to cancel your order, please contact us within 24 hours of placing your order by email. info@dressclubinternational.com

Once the order has been shipped, cancellations will no longer be possible; however, you may still return the item in accordance with our return policy and conditions.